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Get your customers to understand today’s energy prices
   
“Stabilizing Today’s Energy Prices”
How often do your customers ask you about fuel prices? Stabilizing Today’s Energy Prices is designed to help your customers understand why energy prices rise and fall, and it will save you the time and trouble of answering their questions on a customer-by-customer basis.
This valuable guide:
 
Attacks an ongoing problem for the industry: price speculation.
Helps customers see that heating fuel isn’t the only fuel price that fluctuates.
Explains how prices are lower now than they have been in the past.
Sends the message that local fuel dealers are not the “bad guy”.
It’s simply not good business to leave your customers in the dark about fuel prices, or why they rise and fall. Our new guide demonstrates to your customers that you care about their concerns, and that you are eager to provide answers.
 
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Get more of your customers onto your budget plan
   
“Make Your Life Easy”
Budget plans are a win/win for you and your customers—so why aren’t more of your customers enrolled? This handy guide does the selling for you by pointing out all the benefits of budget plans to your customers.

Appealingly designed and written in a friendly, accessible style, “Make Your Life Easy” will…

 
Convince more of your customers that budget plans are a great solution – especially in a tough economy.
Clearly explain how a budget plan works.
Debunks common myths about budget plans.
Makes a compelling pitch for automatic deliveries.
“Make Your Life Easy” makes a strong case for budget plans without using a hard sell. Best of all, it lets you promote an important program without diverting manpower to the task. 
 
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More Great Tools To Help You
HOLD ON TO YOUR CUSTOMERS!
 
1.   Remind your customers of the value you provide.
   
"6 Ways We’re Looking After You Right Now"
This new brochure reminds your customers of the full-service difference — how they benefit every day from being your customer in good times or bad.
Among the topics covered are:
 
how your staff is fully trained and always available to solve their problems or address their concerns.
that you have the equipment, the vehicles, and the quality fuel to serve their comfort needs.
that, especially in tough times, you have programs to make their fuel bills manageable.
that you are always prepared to go the extra mile for them.
You know all that you do for your customers each day. This timely guide puts it into words for you, and reminds your customers that the best move they can make is to stick with your company, so they can continue to benefit from your knowledge, service, and expertise.
  Click here to view a PDF version of the bill insert
  Click here to order
 
 
2.   Remind your customers of the value you provide.
   
  “One Smart Investment”
Tough economic times are making more of your customers question whether to renew their service plans. At the same time, getting customers onto a plan helps deter them from switching to discounters or converting to gas.
 
“One Smart Investment” makes the case that, far from being an unneeded expense, service plans can actually save your customers money by:
 
Keeping their equipment maintained for smooth operation and longer life.
Increasing efficiency and cutting fuel costs.
Protecting them from big repair bills.
Giving them priority 24-hour service if they lose their heating or cooling.
You know service plans make sense, but some of your customers need to be reminded, especially in difficult financial times. This easy to read guide makes it clear that service plans offer vital protection and are well worth the money.
  Click here to view a PDF version of the bill insert
  Click here to order
   
 
 
 
 
 
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